16 Aug‘24
When listings get taken off eBay, they are unavailable to buyers. But what happens on your eBay account? Today, we explore the possible ways to stop a listing from selling, and how you can manage those items.
In Salestio, you can find a Stopped and a Finished status for items that are not sold anymore. Read on to find out more about the difference between these statuses.
Related: Learn more about different product statuses in Salestio
How can a listing be Ended on eBay?
Some listings are limited or have some kind of shelf life. Any item can get removed from eBay for various reasons:
- The listing is sold out. When the stock runs out, the listing ends automatically.
- eBay marked item information as incomplete or inappropriate. Some listings can be ended by eBay to notify you about some issues with its content.
- Automatic relisting is disabled or the product category is not eligible for it. Your Good Til Canceled items have automatic relisting enabled by default, but auction-style listings can be automatically relisted for a limited number of times. Check out this help page from eBay for more details.
- Ended manually by the seller.
Your Ended listings can be found under Listings > Ended in your account. You can also relist your items directly from there:
Ended listings in Salestio
When your synced listings are Ended on eBay, you can find one of the two statuses in your Salestio Selling List: Stopped or Finished.
The Finished status indicates that eBay ended the listing. This happens when automatic relisting is not enabled or by actions of eBay staff. You will also get a log message when this happens: “Listing was updated due to changes on eBay”. Log messages for a particular product can be found in Salestio > Selling List > Product in the Selling List > Logs.
The Stopped status means that Salestio or the seller ended the listing. You can manually end an eBay listing directly from your eBay account or through your Selling List by running the “Stop listing” action.
Keep in mind that eBay has two options for handling sold-out products. The default one involves just stopping the product. Alternatively, you can enable the out-of-stock control option. With the option enabled, you can update product stock to zero to end the listing. Check the article below for more details.
Related: Quantity updates to 0 on eBay: possible issues and solutions from Salestio
When any of your items are in Finished or Stopped status in Salestio, you can run a Relist action to get them back up or run Send to eBay to make a new listing.
Knowing how to manage your inactive and sold-out items is important to keep up the sales and availability. Make sure to have auto-relisting enabled on eBay to keep your listings available.
