S A L E S T I O

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Manage Refunded and Canceled orders through Salestio

Salestio takes care of syncing Shopify stores with orders from connected marketplaces like Amazon, eBay, and Etsy. In this article, we will go into the specifics of managing cancels and refunds through Salestio. If you want to learn about the general setup to receive marketplace orders in Shopify, check out this post:Importing Orders from Online […]

Notifications in Salestio

Salestio offers multiple tools to help you stay updated about the state of product sync in your store. All three integrations, including Amazon, eBay, and Etsy, can notify you when the account needs attention. In this article, we will explain what kind of notifications you can receive and how to configure them. Dashboard banners The […]

Customizing eBay and Etsy Titles Using Salestio

Product titles on eBay and Etsy are crucial because they significantly impact search visibility and click-through rates. A well-crafted title with relevant keywords helps your listing appear in search results, attracts potential buyers, and clearly conveys what your product is, improving accuracy and relevance. This enhances your product’s chances of standing out among similar items. […]

Troubleshooting: Marketplace accounts connection issues in Salestio

In this article, we will review some special cases that might come up between your Amazon/eBay/Etsy seller account and the Salestio app. Read more below to find a case that matches your situation. If you need additional help, feel free to reach out to the team at support@salest.io To add a marketplace account, navigate to […]

Understanding Product Categories and Types and how they are used in Salestio

Product categories and types are fundamental in creating a user-friendly, efficient, and effective online shopping environment that benefits both the seller and the buyer. Most online stores and marketplaces use product categories, but there can be variations in how extensively and rigidly they implement these categories. Smaller online stores might use fewer, broader categories due […]

Troubleshoot quantity synchronization issues in Salestio

The goal of Salestio is to automatically sync your store items to marketplaces like Amazon, eBay, and Etsy. When the app is correctly set up with the default settings, your marketplace items will receive updates to quantity according to changes in the store. If this is not the case for you and the quantity does […]

Use Case: Connect existing eBay/Etsy listings and send new products with Salestio

When deciding to sync eBay and Etsy listings with the e-commerce store, some sellers might have some new items to list in the process. In today’s article, we will explore a use case for Salestio when some of your products exist on the marketplace, while others need to be created. For example, your winter collection […]

How to Manage Listing Quantities with Salestio

Salestio offers syncing options for Amazon, eBay, and Etsy. By default, Salestio syncs quantities to the connected marketplaces in the same way as they appear in your store. In today’s article, we gathered tips on how to customize your Global Profile to control how your store products appear on the marketplaces. Most examples will be […]

Using translation services for e-commerce stores and marketplaces

If your store is going global, offering multiple languages is a sure way to engage more customers. E-commerce platforms offer multiple ways to preset the store in multiple languages. Today we explore the available tools to translate your Shopify or BigCommerce store and how to get these translations sent to online marketplaces. Translating Shopify Shopify […]

Streamlining Order Imports with SKU Mapping in Salestio

Managing inventory across different sales channels can be challenging in today’s digital world. Each platform, from physical stores to online shops and third-party marketplaces, has its own unique requirements. Using the same SKUs (Stock Keeping Units) on all platforms helps businesses manage inventory better, reduce mistakes, and give customers a smoother experience. In this article, […]

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