S A L E S T I O

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Sales Reports and Analytics in e-Commerce stores

Sales reports play a big role in managing an e-commerce store because they provide insights into revenue, customer behavior, and performance of the products. It is easier to make decisions for the business with the help of efficient analytics tools. Shopify and BigCommerce are some of the most popular platforms among sellers as they offer […]

Manage Refunded and Canceled orders through Salestio

Salestio takes care of syncing Shopify stores with orders from connected marketplaces like Amazon, eBay, and Etsy. In this article, we will go into the specifics of managing cancels and refunds through Salestio. If you want to learn about the general setup to receive marketplace orders in Shopify, check out this post:Importing Orders from Online […]

Notifications in Salestio

Salestio offers multiple tools to help you stay updated about the state of product sync in your store. All three integrations, including Amazon, eBay, and Etsy, can notify you when the account needs attention. In this article, we will explain what kind of notifications you can receive and how to configure them. Dashboard banners The […]

List on Amazon: Common errors and how to fix them

This article highlights the most common issues encountered when syncing e-commerce stores with Amazon. We will go through the common cases and offer the steps to resolve them. This article assumes that you have already added products to a Selling List and sent them to Amazon. Just in case you have not yet sent the […]

Sending Product Images through Salestio Explained

The product image is often the first point of contact with potential buyers. First impression matters a lot, and high-quality images can mean the difference between a sale and a missed opportunity. In this article, we will explore the specifics of sending product images to Amazon or eBay, as well as how Salestio streamlines this […]

Troubleshooting: Marketplace accounts connection issues in Salestio

In this article, we will review some special cases that might come up between your Amazon/eBay/Etsy seller account and the Salestio app. Read more below to find a case that matches your situation. If you need additional help, feel free to reach out to the team at support@salest.io To add a marketplace account, navigate to […]

How to get Amazon FBA sales reports in Shopify with Salestio

Salestio is primarily designed to sync listings and orders fulfilled by merchants (FBM). But what if some of your sales are fulfilled by Amazon? While the app does not have the option to publish and manage FBA listings for you, there are some tips that can help you keep track of orders, have sales reporting, […]

Understanding Product Categories and Types and how they are used in Salestio

Product categories and types are fundamental in creating a user-friendly, efficient, and effective online shopping environment that benefits both the seller and the buyer. Most online stores and marketplaces use product categories, but there can be variations in how extensively and rigidly they implement these categories. Smaller online stores might use fewer, broader categories due […]

Use Case: Configure Shipping Mapping for Amazon in Salestio

Amazon Shipping Mapping is a feature in Salestio, that allows merchants to define a custom connection between Amazon Shipping names, Shopify Shipping Name, Carrier Codes, and Amazon tracking company. Its main purpose is to give you the possibility to customize the way you import products to Shopify and how the shipping is transferred to Amazon. This […]

Troubleshoot quantity synchronization issues in Salestio

The goal of Salestio is to automatically sync your store items to marketplaces like Amazon, eBay, and Etsy. When the app is correctly set up with the default settings, your marketplace items will receive updates to quantity according to changes in the store. If this is not the case for you and the quantity does […]

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