Salestio for Shopify: Settings Explained

Most of the Salestio features work without the need to adjust the Settings page, but here you can configure the app to better fit your store workflow. This article will explain the available options and how they help with customizing Salestio.

The Settings page in Salestio features tabs for the general app settings (changes here apply to all connected marketplaces) and account-specific settings. The available options for each account depend on its marketplace.

General Settings

Check the Salestio Settings tab for general settings:

In the Email Notifications section, you can enable emails with updates when the app needs attention. We suggest enabling the “Failed order import” option to receive notifications when an order cannot be created in Shopify. Other options can notify you when other issues appear, like syncing errors or expired account connections. Remember to save your email address below.
Full article: Notifications in Salestio

In Tax Settings, customize how the app should calculate tax on imported orders. With default settings, taxes are included in Subtotal and Shipping prices, as well as shown in a separate line on the Shopify order. Here you can exclude or hide the tax, as well as set a custom percentage according to your situation.
Tax settings in the general tab apply to all connected accounts. To adjust taxes for individual accounts, select one in the sidebar first. Account-specific settings overwrite this section.
Read more: How to adjust tax display on the imported orders in Shopify

In Location Settings, enable the default warehouse option to set a Shopify Location for imported orders. When enabled, Salestio will decrease the stock only from the selected location for new marketplace orders.

Shopify Orders Settings section has multiple options:

• Export order id to Shopify will use the marketplace ID as Shopify order number. Disable this to let Shopify create its own order numbers.
• Use Shopify bundles for creating orders will enable scanning of store items created by the Shopify Bundles app. When enabled, incoming orders can be linked to a bundle instead of a regular product. Matching based on SKUs still applies, like with other orders. After this option is enabled, Salestio might need up to 24 hours to cache all bundle items in the store.
• Converting currency for imported orders can be enabled here. Once it is enabled, Salestio will import orders based on the Shopify built-in currency conversion rates.

By default, Salestio does not scan the store for metafields. You can enable them in Metafields Settings section. Enable “Use Shopify metafields in Salestio” to have them appear as variable options in Selling Lists, Global Profiles, Amazon/eBay Profiles, and Creation Profiles. After enabling metafields, Salestio might need up to 24 hours to process all metafields before use. From this section, you can also start a manual update to get updated metafield contents from Shopify (useful after editing metafields).
Full article: Shopify Metafields in Salestio: Overview

Salestio scans for product changes in the store automatically every day. For products that are added to a Selling List, this update happens right away. In the Products Updates section, you can start this process manually at any time.
For example, if a Shopify product was updated with a new description and then added to a Selling List, use the “Refresh products data” action to get the updated info in the app ASAP. If the product existed in the Selling List and you updated the Shopify description after that, there is no need to run this action. Salestio will receive the update automatically.

By default, Drafts and Archive products are hidden from the app, and you can’t add them to a Selling list. If you want to list such items, select them in the Shopify Product statuses added to Salestio section and click “Save.”

Default Integration section allows selecting the home page for Salestio: Amazon, eBay, or Etsy integration.

SKU mapping files can be uploaded in the last section. Mappings uploaded here will apply to all connected accounts. To add account-specific files, pick an account in the sidebar.
SKU mappings allow manually setting item pairs for marketplace products that don’t have a matching SKU in Shopify.
To add a mapping, create a CSV file with two columns: Salestio SKU | Marketplace SKU. Salestio will match the products from marketplaces to the corresponding SKUs in the list. This mapping applies to order importing (Amazon, eBay, and Etsy) and item sync (Amazon only).
Learn more about SKU mappings

Marketplace-specific Settings

To adjust settings for a specific account, pick it in the sidebar. The available selection of options depends on the marketplace. Every account has an individual tab, so you can set up each one differently.

Amazon

Amazon Orders Import section allows disabling/enabling order importing for the selected account, along with more options.

By default, “Refunded” or “Canceled statuses are not sent to Amazon from Shopify. If you want to cancel orders directly from Shopify, enable the option here.

In Amazon order type to import, pick if Salestio should import FBA, FBM, or both kinds of orders. Keep in mind that FBA orders are not managed by Salestio in any way and can be created in Shopify only for accounting purposes.
With the default settings, Salestio will only import FBM orders. Learn more about managing FBA orders below:
How to get Amazon FBA sales reports in Shopify with Salestio

Below, adjust how the customer email appears in the Shopify order. Salestio can replace it with a specified email, change the domain, or use the order number.
Managing Email Notifications for Marketplace Imported Orders

Next, you can enable or disable the “A” prefix for imported Amazon orders:

In Tax Settings, adjust how taxes are imported for the specific account (see above)

In Item Synchronization, select whether prices and quantities should be sent to the marketplace automatically. By default, Salestio will update both prices and quantities for items in Linked status.

In the SKU mapping section, set the mapping file for the individual account (see above)

eBay

In eBay Order Import section, order importing can be disabled or enabled. By default, order importing is enabled for every new account.

Below, change how customer emails should appear in imported orders: replaced with another email, with a different domain, or with order ID.

In Tax Settings, adjust how taxes are imported for the specific account (see above)

In Item Synchronization, select whether prices and quantities should be sent to the marketplace automatically. By default, Salestio will update both prices and quantities for items in Linked status.

In the SKU mapping section, set the mapping file for the individual account (see above)

Etsy

In the Etsy Order Import section, enable or disable order importing (enabled by default) or adjust how the emails look.

In Tax Settings, adjust how taxes are imported for the specific account (see above)

In Item Synchronization, enable or disable automatic price and quantity synchronization. Due to the limitations on the Etsy side, both options should be enabled or disabled at the same time:

In the SKU mapping section, set the mapping file for the individual account (see above)

Salestio makes managing multiple stores easier. If you have a running Shopify store, the app makes it easy to expand to Amazon, eBay, and Etsy. See how it works for your store with a free 30-day trial: Shopify App Store