How Fulfillment Sync Works
Fulfill orders in your store as usual. Salestio handles the rest — syncing tracking info, carrier codes, and status updates back to each marketplace.
Automatic fulfillment sync
When an order status changes to Fulfilled in your store, Salestio detects it and automatically pushes the shipping method and tracking code to the corresponding marketplace order on Amazon, eBay, or Etsy.
Shipping Mapping
Map your store's shipping methods to marketplace-accepted carrier codes. When you ship with "USPS Priority" in your store, Salestio translates it to the correct Amazon or eBay carrier identifier automatically.
Buyer notification control
Control how and when marketplace buyers are notified about shipping updates. Configure email rules to send or skip notifications for specific status changes — avoiding duplicate emails if you already notify through your store.
Bidirectional status sync
Order statuses stay in sync both ways. Updates from your store push to marketplaces, and marketplace status changes reflect in your store — keeping everything consistent across all channels.
Advanced Fulfillment Controls
Fine-tune fulfillment behavior per marketplace and per account.
Disable Fulfillment Sync
Turn off automatic fulfillment updates for specific marketplace accounts. Essential when you use a separate fulfillment tool (like ShipStation or ShipBob) that already updates marketplace orders directly.
Failure Email Alerts
Get notified by email when a fulfillment update fails to reach Amazon or eBay. Alerts include the order ID and error details so you can fix issues before they impact seller metrics.
Multi-Location Fulfillment
When you have multiple warehouses, specify which location fulfills marketplace orders. The fulfillment location setting determines where imported orders are assigned for processing and shipping.
Marketplace-Specific Fulfillment
Amazon
- Accepted carrier codes auto-mapping
- Shipping Mapping profiles
- Fulfillment latency configuration
- FBA order handling
- Failed fulfillment email alerts
eBay
- Tracking number & carrier sync
- Business Policies integration
- Buyer notification control
- Failed fulfillment email alerts
Etsy
- Tracking & carrier sync to Etsy
- Shipping information mapping
- Order completion status updates
The Complete Order Lifecycle
Fulfillment sync is the final step in Salestio's end-to-end order automation.
Order placed on marketplace
Auto-imported to your store
You pick, pack & ship
Tracking sent to marketplace
Automate your fulfillment workflow
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