S A L E S T I O

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We'll run your marketplace operations

Setup, migration, listing configuration, sync monitoring and weekly error review, handled by the people who build the connector. A narrow, clearly scoped service, quoted per account.

Managed marketplace operations

You never have to buy this

Salestio is self-serve. You can set it up yourself in an afternoon and never talk to us. Managed operations is optional, quoted separately, and cancellable. No feature of the product is locked behind it. See software pricing.

What we do

A fixed scope, run every week, not an open-ended retainer.

Connector setup & migration

Initial configuration of your Salestio account, or a full migration from the tool you use today, including linking your existing listings on matching SKUs so nothing gets re-created.

Listing configuration

Creation Profiles, Global Profiles, Price Templates and Syncing Rules built around your catalogue and pricing strategy.

Stock, price & order sync monitoring

We watch the syncs that matter and catch drift between your store and the marketplace before it turns into oversells or cancellations.

Weekly error review

Every week we review failed listings and sync errors, investigate the cause, and fix what is fixable on our side.

Account health checks

Basic marketplace account health checks plus a monthly configuration review, so your setup does not quietly rot after a marketplace update.

Changes and expansion

Assistance when you add products, regions or accounts, plus coordination with you whenever an action has to be taken inside the marketplace itself.

Exactly what is and isn't included

We would rather lose the deal than over-promise on scope.

Included

  • Initial connector setup
  • Migration from an existing tool
  • Linking existing listings
  • Listing configuration
  • Stock, price and order-sync monitoring
  • Weekly error review
  • Failed listing investigation
  • Basic marketplace account health checks
  • Monthly configuration review
  • Assistance when adding products, regions or accounts
  • Coordination with you when marketplace action is required

Not included

  • PPC advertising
  • Customer service and buyer messages
  • Marketplace appeals and account reinstatement
  • Tax and legal compliance
  • Fulfilment operations
  • Product photography and copywriting
  • Guaranteed sales growth
  • Daily manual repricing

If you need these, we'll tell you who does. We won't sell you a service we don't run.

Need new marketplace listings created? We can help through our Catalog Export Service, a separately scoped, quoted project.

Already working with an agency? We don't take services work from our partners. If you came to us through one, they keep the engagement. See our partner program.

How it works

01

Free health check

We audit your current setup, on Salestio or on any other tool, and send you a written findings report. No cost, no obligation.

02

Scope & quote

We agree what is in scope, write it down, and quote a fixed monthly figure. Pricing depends on catalogue size, marketplaces and how much configuration work you want us to own.

03

Onboarding or migration

We configure the connector, link your existing listings, verify a first sync end to end, and document the setup so your team can read it.

04

Ongoing operations

Weekly error review, sync monitoring and configuration changes, wrapped up in a monthly report you actually receive.

Packages

Every package is quoted after the free health check, so we price the work rather than a headline number.

One-off project

Setup & Migration

  • Connector setup
  • Migration from your current tool
  • Existing listings linked, not re-created
  • Verified stock sync and a test order
  • Documented setup and a handover session
Request a quote
Monthly

Marketplace Care

  • One marketplace account
  • Sync monitoring
  • Weekly error review
  • Agreed allowance of changes
  • Monthly health report
Request a quote
Monthly

Enterprise

  • Multi-entity or multi-region operations
  • Regular catalogue and listing work
  • A named contact on our side
  • Custom service agreement
Request a quote

Request a Quote

Tell us about your setup and we'll come back within one business day, usually with a free health check first, so the quote is based on what is actually there.

  • Free health check before you commit
  • A written scope, so you know exactly what we own
  • Cancellable; the Salestio licence stays yours either way

Managed operations FAQ

It is quoted per account after a free health check. The figure depends on catalogue size, how many marketplaces and regions you sell in, and how much configuration work you want us to own rather than do yourself. We quote a fixed monthly amount so there are no hourly surprises.
No. Salestio is fully self-serve and always will be. Most customers set it up themselves and never buy a service. This exists for teams who would rather not own the operational side at all.
No. The accounts stay yours. We work inside Salestio and, where a task genuinely has to happen in Seller Central or eBay directly, we coordinate with you rather than asking for your credentials.
No, and we would be suspicious of anyone who does. This service keeps your listings live, your stock accurate and your orders flowing. Demand generation, meaning advertising, pricing strategy and merchandising, is not part of it.
Yes. It is a monthly service, not a long contract. If you stop, you keep the configuration we built and the documentation for it, and your Salestio account carries on exactly as before.
You do. Everything we build lives in your own Salestio account: profiles, rules, price templates and mappings. There is nothing to hand back because it was never held anywhere else.

Not sure what you need yet?

Start with a free marketplace health check. We'll audit your current setup, on Salestio or anything else, and send you the findings in writing.