How Order Import Works
Marketplace orders flow into your store automatically. Process, fulfill, and ship from a single dashboard.
Automatic order import
New orders from Amazon, eBay, and Etsy are automatically detected and imported into your store. No manual copying, no switching between seller portals — orders appear in your store admin ready to process.
SKU Mapping for order matching
When marketplace SKUs differ from your store SKUs, Salestio uses your SKU Mapping to find the right product. Upload a CSV of SKU pairs and orders will match correctly — even across platforms with different naming conventions.
Order status sync
Order statuses stay in sync between your store and marketplaces. When you update an order status in your store, Salestio pushes the change back to the marketplace automatically.
Centralized sales reporting
All marketplace orders in one place. View Amazon, eBay, and Etsy sales alongside your direct store orders for unified reporting, tax calculations, and business analytics.
Advanced Order Configuration
Fine-tune how marketplace orders are created in your store.
Currency Conversion
Selling on international marketplaces? Salestio auto-converts imported order amounts to your store currency. Supports USD, EUR, GBP, CAD, AUD, MXN, and more.
Marketplace Order ID Export
Replace the store's internal order ID with the original marketplace order ID. Makes it easy to cross-reference orders between your store and Amazon, eBay, or Etsy seller portals.
Warehouse Location
Select the default warehouse for imported orders. When you have multiple fulfillment locations, specify which warehouse should process marketplace orders.
Failure Notifications
Get email alerts when order imports fail — whether due to missing SKUs, insufficient stock, or expired marketplace connections. Never miss a failed import again.
Order Details Dashboard
View complete order information inside Salestio — marketplace order ID, items, amounts, customer details, and sync status. Track the full lifecycle of every imported order.
Draft & Archive Control
By default, draft and archived products are hidden from marketplace sync. Enable visibility when needed to include non-active products in order matching.
Marketplace-Specific Order Features
Amazon
- Automatic order import from Seller Central
- FBA order detection
- Accepted carrier codes mapping
- Amazon fee display on orders
- Refunded order import support
eBay
- Automatic order sync from eBay
- Buyer Protection Fee tracking
- Fulfillment status sync back to eBay
- eBay Motors order support
Etsy
- Automatic order import from Etsy
- Personalization data preserved
- Shipping information mapping
- Variation details included
Manage all marketplace orders in one place
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